The personal data we retain is only the information we require to process and deliver your order, no third parties are involved. Information is collected lawfully and is in accordance with the Data Protection Act 1998.
Any personal information gathered is for the sole purpose of effective communication between the customer and Balloonbay. It is for the exclusive use of Balloonbay and no information will be shared with any third party. The only exception is if I am required by law, or if you request a courier service in which I'll need to provide your name and delivery address.
Third parties - We take payments via Square, who have their own strict privacy policies.
Data storage - All information is stored securely, password protected and within secured premises. We do keep messages stored in Facebook Page messages, Instagram, Twitter, Whats App, Emails, Website Contact Forms, Telephone calls, Text messages and our invoicing App all of which are password protected. If you would like us to delete the messages, please contact us and we will do so, providing there is no legitimate reason.