FREQUENTLY ASKED QUESTIONS
Do you only provide Balloon Decoration Services?
That would be a “Yes.” We are strictly a balloon décor company. Although we don’t provide tablecloths, chair covers, bows or napkins, WE CAN tailor the balloon décor to match your color scheme, to give your room or space “personality”.
How far in advance should I book?
Typically, we recommend that clients book and confirm at least 2 weeks prior to the event so that we are clear on the details. However, we highly encourage you to book as soon as possible, as reservations are on a “first come, first served” basis.
Do you have a minimum order?
Yes! Our minimum order amount is £50 before delivery. Delivery charges range from £10 – £60 as established by post code. Additional charges may apply if set up is extremely early in the morning or late at night.
What if I need to make some changes to my original order?
We understand that sometimes changes are desired closer to the event date and we may be able to make certain accommodations, however, there may be an additional charge if we have to place an order to achieve the desired outcome.
How and when do I pay?
We require a 30% non-refundable deposit in order to secure your booking. The balance is due 2 weeks prior your event. We accept cash, bank transfer and PayPal.
What about cancellations?
We recognize that life happens and does not always go the way we plan. Please see our Terms and Conditions for refund policy.
Do you print logos or messages on balloons?
No, we do not. A different approach perhaps would be to use foil, letter-shaped balloons to spell out a name or message.
Do you make balloon releases?
We do not support the deliberate release of balloons. It is our constant goal to protect our environment.
Are latex balloons biodegradeable?
Yes. Latex is the product of rubber tree sap, it breaks down when exposed to the elements of nature.
What are balloons made of?
There are basically two types of balloons, foil balloons and latex balloons.